Service Cloud
Make Every Customer Service Experience Effortless
- the right tool for your service team!
Watch Salesforce Service Cloud Overview Demo here!
Benefits
Service Cloud 360 has all the tools you need to strengthen customer engagement. You’ll be able to support customer interactions on any channel, automate business processes with intelligent workflows; uplevel call center management with smart productivity tools; get shared, actionable insight into every customer interaction; drive revenue and upsell easier with the power of AI; and with the clarity of Customer 360, you can break down silos and get the inside scoop into every single customer interaction from the first click-through, last purchase, and beyond.
It’s easy with Service Cloud 360 to meet customer expectations every time, from anywhere. Now you can engage with customers on their favorite channels, put all your digital interactions in one place, serve faster with automated workflows and scale support with AI-powered chatbots.
Empower your teams to deliver safe, mission-critical field service. With these field service solutions you’ll be able to safely complete jobs on the first in-person or virtual visit, get jobs done faster with step-by-step guided flows, automatically schedule the right person for the right jobs and access data online and offline with the field service app.
Implement Service Cloud the right way with ASIASTAR!
It's of paramount importance to set up the Service Cloud correctly to enable your organisation to enjoy all the benefits.
With our experienced Salesforce consultants, ASIASTAR is ready to tailor a solution for your organisation!